Effective Date: [8/8/2025]

We’re committed to delivering fresh, sustainable products with care. This policy outlines how we handle shipping, refunds, and returns for purchases made through our website.

 

Shipping Policy

Delivery Areas:
We currently ship within India. For bulk or international orders, please contact us directly.

Processing Time:
Orders are typically processed within 2–4 business days. Handmade or seasonal items may take longer — we’ll notify you if there’s a delay.

Delivery Time:

The orders will be delivered in minimum 4 days and maximum 12 days from the date of placing of the order/ successful payment.

Shipping Methods & Charges:

• Standard shipping 

• Charges calculated at checkout based on weight and location

Tracking:
Once your order ships, you’ll receive a tracking link via email or SMS.

 

Returns Policy

No returns

 

Refunds Policy

No refunds or exchanges

 

Cancellations

Orders can be canceled within 12 hours of placement, unless already shipped. Contact us immediately if you need to cancel.

 

Contact Us

For any shipping queries, reach out to:

Email:smita@purnafarm.com